Privacy Policy for Bresheh Limited
Posted: August 27, 2021
Effective date: August 27, 2021
Introduction
Thanks for visiting our website! Bresheh is here to create a world where individuals and families are purposeful and prepared for life.
Bresheh Limited (“us”, “we”, or “our”) operates https://roastbybresheh.com/ (the “Site”). At our Site, one of our main priorities is the privacy of our visitors. This Privacy Policy document informs you of our policies regarding collection, use, and handling of Personal Information we receive from users of the Site.
If you have any additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@bresheh.com
This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect on our Site. This policy is not applicable to any information collected offline or via channels other than this website. Our Site may link to other websites outside our control or ownership. Users are advised to read the Privacy Policies of each website they visit.
Consent
We use your Personal Information only for providing and improving the Site. By using the Site, you hereby agree to the collection and use of information in accordance with this policy. We do not sell or share your Personal Information to third parties; we only use it as this Privacy Statement describes.
Information We Collect
The personal information that you are asked to provide, and the reasons you are asked to provide it, will be made clear to you at the point we ask you to provide your Personal Information.
If you contact us directly, we may collect additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, telephone number (“Personal Information”).
When you purchase an item, we may ask for your billing and mailing address and credit card information as well as your contact information, including items such as name, company name, address, email address, and telephone number.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with newsletters and updates and other information relating to the website, and with marketing and promotional material
- Send you emails and deliver products purchased
We do not host advertising on our Site and we do not sell your Personal Information.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, Internet Service Provide (“ISP”), the time and date of your visit, referring/ exit pages, the pages of our Site that you visit, the time spent on those pages and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the Site, tracking users’ movement on the website, and gathering demographic information.
We use third party services such as Google Analytics that collect, monitor, and analyse the Log Data.
Cookies
Like many other websites, our Site uses ‘cookies’. Cookies are files with small amount of data, which may include an anonymous unique identifier. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our Web page content based on visitors browser type and /or other information.
Security
The security of your Personal Information is important to us but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
CCPA Privacy Policy (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumers personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
CCPA Privacy Policy (Do Not Sell My Personal Information)
We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restructure the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Changes To This Privacy Policy
This Privacy Policy will remain in effect from the date posted. Changes to this policy will become effective immediately after posting on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Bresheh Limited
info@bresheh.com
Returns, Exchanges and Cancellation Policy for Bresheh Limited
Posted: August 27, 2021
Effective date: August 27, 2021
Warranty
Each product comes with a 2 year warranty. Though uncommon, this covers any manufacturing defects, faulty hardware etc. Our team takes any such case very seriously and works quickly to repair or replace your items in the shortest possible time upon receipt.
We Guarantee Satisfaction
If any purchase is not to your complete satisfaction, initiate your return to Bresheh Limited within 30 days of purchase for a complete refund or exchange. Just remember to return it in the original packaged condition with proof of purchase. Shipping, handling, gift box and other charges may be applied.
Please note the following exceptions to our return and refund policy:
- Discounted items are final and cannot be returned or exchanged
- Tickets or donation for events are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
Online Returns
- Bresheh Limited aims to ensure you are completely satisfied with your purchase. In the event that your order is incorrect, damaged, defective, or simply not to your satisfaction, please contact one of our Customer Service Representatives by phone at 1-876-890-5910 or Email us at sales@bresheh.com.
To initiate a return or exchange, please complete the following steps:
- Contact us via email or telephone and outline the issue or challenge with product.
- Wait for response via email with return assessment and instruction on how to return or exchange the product.
- Follow instructions carefully to complete return or exchange.
- Refunds will be paid upon receipt of returned items.
Order Cancellation
Cancellations made via phone at 1-876-890-5910 or email at sales@bresheh.com within 24 hours of receiving your confirmation email will be processed without penalty. Attempts to cancel an order beyond the stipulated period will be subject to discretion, as well as a cancellation fee of $5,000.
A service representative will be available to assist you from:
Monday to Friday from 9:00am – 5:00pm EST with no Daylight-Saving Time To expedite your service:
please include your order number when calling (or when sending your e-mail).
